What is it about?

This book is about the fact that people use smartphones not only in ways that negatively impact on face-to-face conversation, but also to add new types of discourse and facilitate different patterns of interaction. For instance, showing photos and videos adds immediate authenticity to conversations, and people often utilise "exomemory" in order to search for things online during talk.

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Why is it important?

This is an easily observable phenomena but very few studies have looked at the qualitative impact of phones on face-to-face communication, and much emphasis is placed on the negative impact of smartphones.

Perspectives

I conducted this study because all around me I could see people using their phones but STILL talking to each other, despite the negative images in many mass media outlets about "smartphone zombies" and people being unable to communicate. I found that people use their phones sometimes to actually enhance or alter a face-to-face communication, and that it wasn't always in a bad way.

Dr Richard S. Pinner
Sophia University

Read the Original

This page is a summary of: Augmented Communication, January 2019, Springer Science + Business Media,
DOI: 10.1007/978-3-030-02080-4.
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