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Nowadays, environmental and social problems are very important for modern consumers and firms, which cannot operate only in accordance with the logic of profit. In this paper, by administering a questionnaire to consumers, we have tried to assess the impact of the solidarity of responsible initiatives on consumer preferences: the conclusions are also a matter for thought for further discussion. The investigation was conducted through a sample size survey. The analysis was carried out considering a representative sample of more than 300 families, selected on a functional relation to the objectives of the work in one of the most important and representative Italian cities. This study has two main aims: to investigate consumer preferences regarding responsible initiatives of a company; and to develop and validate a structural equation model, in order to formalize the origins of behaviours regarding consumer preferences towards responsible initiatives and detect the drivers of their purchase.

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Full Professor Flavio Boccia
Universita degli Studi di Napoli Parthenope

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This page is a summary of: The Impact of Corporate Social Responsibility on Consumer Preference: A Structural Equation Analysis, Corporate Social Responsibility and Environmental Management, August 2017, Wiley,
DOI: 10.1002/csr.1446.
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