Current affiliation: University of SalernoSubject speciality: Business & ManagementPrimary location: Italy
Published in:Journal of Service ManagementPublication date:2012-08-03
Published in:Managing Service QualityPublication date:2014-11-04
policy makers, managers, marketers face uncertainty and complexity. This is always true, end ever more significant in emerging countries, due to la...
Published in:Service SciencePublication date:2012-06-01
Published in:Marketing TheoryPublication date:2016-05-13