All Stories

  1. Fair and easy: the effect of perceived fairness, effort expectancy and user experience on online slot machine gambling intention

    Article • International Gambling Studies, October 2018, Taylor & Francis

    Professor Albert Caruana

  2. Positioning narratives of wine tourism websites: a lexical analysis across two different regions

    Article • Journal of Wine Research, January 2018, Taylor & Francis

    Professor Albert Caruana

  3. Using an aesthetics and ontology framework to investigate consumers’ attitudes toward luxury wine brands as a product category

    Article • International Journal of Wine Business Research, June 2016, Emerald

    Professor Albert Caruana

  4. Learner Satisfaction in Marketing Simulation Games

    Article • Journal of Marketing Education, June 2016, SAGE Publications

    Professor Albert Caruana

  5. Knowledge effects on the exploratory acquisition of wine

    Article • International Journal of Wine Business Research, June 2015, Emerald

    Professor Debbie Ellis (Vigar-Ellis), Professor Albert Caruana

  6. The impact of country connectedness and cultural values on the equity of a country’s workforce

    Article • Cross Cultural Management An International Journal, February 2015, Emerald

    Professor Albert Caruana

  7. Frontline Employees

    Article • January 2015, Wiley

    Professor Albert Caruana

  8. Anomia and Fraudulent Behavior by Retail Employees

    Article • January 2015, Springer Science + Business Media

    Professor Albert Caruana

  9. Value of Computers, Familiarity and Involvement among Asian and Australian University Students

    Article • January 2015, Springer Science + Business Media

    Professor Albert Caruana

  10. Market Orientation and Performance: The Australian Public Sector Experience

    Article • January 2015, Springer Science + Business Media

    Professor Albert Caruana

  11. Is Pulling Mom & Dad’s Strings a Global Phenomenon? (A Study of Children’s Purchase Influence in the United States and Malta)

    Article • January 2015, Springer Science + Business Media

    Professor Albert Caruana

  12. An Exploratory Investigation of the Benefits of Guanxi in Chinese Business Relationships

    Article • December 2014, Springer Science + Business Media

    Professor Albert Caruana

  13. Excellence, Market Orientation, Some Aspects of Service Quality and Their Effect on Performance in Service Companies Propositions and a Model

    Article • December 2014, Springer Science + Business Media

    Professor Albert Caruana

  14. Corporate Reputation, Service Quality and Attitude toward Price: The Case of an Energy Utility

    Article • December 2014, Springer Science + Business Media

    Professor Albert Caruana

  15. Past Behavior: The Best Predictor of Future Behavior - or is it?

    Article • December 2014, Springer Science + Business Media

    Professor Albert Caruana

  16. The Link Between Market Orientation and Performance in Universities: Some Empirical Evidence

    Article • December 2014, Springer Science + Business Media

    Professor Albert Caruana

  17. An Assessment of the Dimensions and the Stability of Items in the Markor Scale

    Article • December 2014, Springer Science + Business Media

    Professor Albert Caruana

  18. Corporate Reputation, Customer Satisfaction, & Customer Loyalty: What is the Relationship?

    Article • October 2014, Springer Science + Business Media

    Professor Albert Caruana

  19. Service Reliability and the Market Orientation- Performance Link

    Article • October 2014, Springer Science + Business Media

    Professor Albert Caruana

  20. The Effect of Service Quality and Consumer Trust on Retail Website Loyalty

    Article • October 2014, Springer Science + Business Media

    Professor Albert Caruana

  21. The Effects of Environmental Challenges and Centralisation on the Entrepreneurial Orientation and Performance of Public Sector Entities

    Article • October 2014, Springer Science + Business Media

    Professor Albert Caruana

  22. Satisfaction As A Mediator in The Link Between Service Quality And Service Loyalty

    Article • October 2014, Springer Science + Business Media

    Professor Albert Caruana

  23. Psychometric Properties of the Schlinger Viewer Response Profile: Evidence From a Large Sample

    Article • October 2014, Springer Science + Business Media

    Professor Albert Caruana

  24. Do consumers of FMCGs seek brands with congruent personalities?

    Article • Journal of Brand Management, July 2014, Springer Science + Business Media

    Professor Albert Caruana

  25. Elements of a talent strategy for effective relationship building: A study among bank sales and service providers

    Article • Journal of Financial Services Marketing, May 2014, Springer Science + Business Media

    Professor Albert Caruana

  26. Corporate sustainability in action

    Article • Service Industries Journal, May 2014, Taylor & Francis

    Professor Albert Caruana

  27. Psychometric Properties of the Feedback Orientation Scale among South African Salespersons

    Article • Psychological Reports, February 2014, SAGE Publications

    Professor Albert Caruana

  28. What Makes Win, Place, or Show?

    Article • Journal of Advertising Research, September 2013, WARC Limited

    Professor Albert Caruana

  29. Organizational commitment and users’ perception of ease of use: a study among bank managers

    Article • The Journal of Management Development, April 2013, Emerald

    Professor Albert Caruana

  30. Measuring customer attractiveness

    Article • Industrial Marketing Management, November 2012, Elsevier

    Professor Albert Caruana

  31. Perceived performance, equity sensitivity and organisational commitment among bank managers

    Article • Journal of Financial Services Marketing, April 2012, Springer Science + Business Media

    Professor Albert Caruana

  32. The role of corporate social responsibility, perceived quality and corporate reputation on purchase intention: Implications for brand management

    Article • Journal of Brand Management, March 2012, Springer Science + Business Media

    Professor Albert Caruana

  33. The effect of behavioural activation and inhibition on CRM adoption

    Article • The International Journal of Bank Marketing, January 2012, Emerald

    Professor Albert Caruana

  34. Encouraging CRM systems usage: a study among bank managers

    Article • Management Research Review, January 2012, Emerald

    Professor Albert Caruana

  35. How readable are mission statements? An exploratory study

    Article • Corporate Communications An International Journal, October 2011, Emerald

    Professor Albert Caruana

  36. Competitive Advantage: Its Sources and the Search for Value

    Article • December 2010, Wiley

    Professor Albert Caruana

  37. How corporate reputation, quality, and value influence online loyalty

    Article • Journal of Business Research, September 2010, Elsevier

    Professor Albert Caruana

  38. Differentiation and silver medal winner effects

    Article • European Journal of Marketing, November 2009, Emerald

    Professor Albert Caruana

  39. Practitioner and Customer Views of Advertising Creativity: Same Concept, Different Meaning?

    Article • Journal of Advertising, December 2008, Taylor & Francis

    Professor Albert Caruana

  40. The Effect of Internal Marketing on Organizational Commitment in Iranian Banks

    Article • American Journal of Applied Sciences, November 2008, Science Publications

    Professor Albert Caruana

  41. An attitudinal measure of corporate reputation

    Article • June 2008, Taylor & Francis

    Professor Albert Caruana

  42. Psychometric Properties of the Schlinger Viewer Response Profile (VRP): Evidence from a Large Sample

    Article • Journal of Advertising, December 2007, Taylor & Francis

    Professor Albert Caruana

  43. Psychometric Properties of the Brand Personality Scale: Evidence from a Business School

    Article • Psychological Reports, June 2007, SAGE Publications

    Professor Albert Caruana

  44. The psychometric properties of eTail quality

    Article • International Marketing Review, July 2006, Emerald

    Professor Albert Caruana

  45. Corporate reputation and shareholders' intentions: An attitudinal perspective

    Article • Journal of Brand Management, July 2006, Springer Science + Business Media

    Professor Albert Caruana

  46. Global alliance networks: A comparison of biotech SMEs in Sweden and Australia

    Article • Industrial Marketing Management, July 2006, Elsevier

    Professor Albert Caruana

  47. The Effect of Anomia on Ethnocentric Tendencies: A Study Among Small Businesses in Two Island Microstates

    Article • Journal of Euromarketing, August 2005, IMDA Press

    Professor Albert Caruana

  48. The effect of perceived value and overall satisfaction on loyalty: A study among dental patients

    Article • Journal of Medical Marketing Device Diagnostic and Pharmaceutical Marketing, July 2005, SAGE Publications

    Professor Albert Caruana

  49. To dub or not to dub: Language adaptation of global television advertisements for a bilingual community

    Article • Journal of Brand Management, April 2005, Springer Science + Business Media

    Professor Albert Caruana

  50. The formation of a “high price – high quality” inferential belief: a study among young buyers of mobile phones and note books

    Article • Asia Pacific Journal of Marketing and Logistics, March 2005, Emerald

    Professor Albert Caruana

  51. The relationship between adult playfulness and viewers’ response to advert execution: an initial exploration

    Article • Management Research News, March 2004, Emerald

    Professor Albert Caruana

  52. The impact of switching costs on customer loyalty: A study among corporate customers of mobile telephony

    Article • Journal of Targeting Measurement and Analysis for Marketing, October 2003, Springer Science + Business Media

    Professor Albert Caruana

  53. The market orientation-performance link: the role of service reliability

    Article • Service Industries Journal, September 2003, Taylor & Francis

    Professor Albert Caruana

  54. Children’s perception of their influence over purchases: the role of parental communication patterns

    Article • Journal of Consumer Marketing, February 2003, Emerald

    Professor Albert Caruana

  55. The effect of market orientation on new product performance: a study among Singaporean firms

    Article • Journal of Product & Brand Management, November 2002, Emerald

    Professor Albert Caruana

  56. Service loyalty

    Article • European Journal of Marketing, August 2002, Emerald

    Professor Albert Caruana

  57. The Dark Side of Globalization and Liberalization: Helplessness, Alienation and Ethnocentrism Among Small Business Owners and Managers

    Article • Journal of Nonprofit & Public Sector Marketing, June 2002, Taylor & Francis

    Professor Albert Caruana

  58. Anomia and deviant behaviour in marketing: some preliminary evidence

    Article • Journal of Managerial Psychology, August 2001, Emerald

    Professor Albert Caruana

  59. Anomia and fraudulent behavior by retail customers:

    Article • Journal of Retailing and Consumer Services, July 2001, Elsevier

    Professor Albert Caruana

  60. Steps in forecasting with seasonal regression: a case study from the carbonated soft drink market

    Article • Journal of Product & Brand Management, April 2001, Emerald

    Professor Albert Caruana

  61. MarketingWithinthe Public Sector

    Article • Journal of Nonprofit & Public Sector Marketing, December 2000, Taylor & Francis

    Professor Albert Caruana

  62. Service quality and satisfaction – the moderating role of value

    Article • European Journal of Marketing, December 2000, Emerald

    Professor Albert Caruana

  63. Some Consequences ofGuanxi

    Article • Journal of International Consumer Marketing, November 2000, Taylor & Francis

    Professor Albert Caruana

  64. Effects of Economic Recession on Export Activity

    Article • Journal of Global Marketing, October 2000, Taylor & Francis

    Professor Albert Caruana

  65. Assessment of the Three-Column Format SERVQUAL

    Article • Journal of Business Research, July 2000, Elsevier

    Professor Albert Caruana

  66. The Role of Government in Promoting Exports During an Economic Recession

    Article • Journal of Nonprofit & Public Sector Marketing, April 2000, Taylor & Francis

    Professor Albert Caruana

  67. The effect of anomie on academic dishonesty among university students

    Article • The International Journal of Educational Management, February 2000, Emerald

    Professor Albert Caruana

  68. Perceived agency politics and conflicts of interest as potential barriers to IMC orientation

    Article • Journal of Marketing Communications, January 2000, Taylor & Francis

    Professor Albert Caruana

  69. Measuring Corporate Reputation: A Case Example

    Article • Corporate Reputation Review, January 2000, Springer Science + Business Media

    Professor Albert Caruana

  70. Communicating withtheCohort

    Article • Journal of International Consumer Marketing, September 1999, Taylor & Francis

    Professor Albert Caruana

  71. Corporate reputation and perceived risk in professional engineering services

    Article • Corporate Communications An International Journal, September 1999, Emerald

    Professor Albert Caruana

  72. An assessment of the dimensions and the stability of items in the MARKOR scale

    Article • Marketing Intelligence & Planning, September 1999, Emerald

    Professor Albert Caruana

  73. Market Orientation and Performance in the Public Sector

    Article • Journal of Global Marketing, July 1999, Taylor & Francis

    Professor Albert Caruana

  74. Expectations About Management Consultancy Services

    Article • Journal of Professional Services Marketing, February 1999, The Haworth Press

    Professor Albert Caruana

  75. An internal marketing approach to public sector management

    Article • International Journal of Public Sector Management, February 1999, Emerald

    Professor Albert Caruana

  76. Excellence-Market Orientation Link

    Article • Journal of Business Research, January 1999, Elsevier

    Professor Albert Caruana

  77. The Market Orientation-Performance Link: Some Evidence from the Public Sector and Universities

    Article • Journal of Nonprofit & Public Sector Marketing, August 1998, Taylor & Francis

    Professor Albert Caruana

  78. The effect of internal marketing on organisational commitment among retail bank managers

    Article • The International Journal of Bank Marketing, June 1998, Emerald

    Professor Albert Caruana

  79. Do universities that are more market orientated perform better?

    Article • International Journal of Public Sector Management, February 1998, Emerald

    Professor Albert Caruana

  80. Expectations about management consultancy services: Testing the assumption of equivalence across Australian and Singaporean firms

    Article • Services Marketing Quarterly, January 1998, Taylor & Francis

    Professor Albert Caruana

  81. Right first time in service:a checklist of best practice and the link to performance

    Article • Journal of Services Marketing, December 1997, Emerald

    Professor Albert Caruana

  82. INTQUAL ‐ an internal measure of service quality and the link between service quality and business performance

    Article • European Journal of Marketing, September 1997, Emerald

    Professor Albert Caruana

  83. The Attitude Towards Advertising by Medical Practitioners and the General Public: Some Evidence from Malta

    Article • Management Research News, September 1997, Emerald

    Professor Albert Caruana

  84. Market orientation and organizational commitment in the Australian public sector

    Article • International Journal of Public Sector Management, July 1997, Emerald

    Professor Albert Caruana

  85. Corporate reputation: concept and measurement

    Article • Journal of Product & Brand Management, April 1997, Emerald

    Professor Albert Caruana

  86. The effects of dogmatism and social class variables on consumer ethnocentrism in Malta

    Article • Marketing Intelligence & Planning, July 1996, Emerald

    Professor Albert Caruana

  87. Market orientation and business performance: some European evidence

    Article • International Marketing Review, February 1996, Emerald

    Professor Albert Caruana

  88. Are There Excellent Service Firms, and Do They Perform Well?

    Article • Service Industries Journal, July 1995, Taylor & Francis

    Professor Albert Caruana

  89. Propositions and a Model: Do Excellent Market Oriented Firms Who Deliver Quality Service Perform Better?

    Article • Management Research News, January 1995, Emerald

    Professor Albert Caruana

  90. Diversification Strategies for the Service Sector

    Article • Journal of Professional Services Marketing, May 1993, Taylor & Francis

    Professor Albert Caruana

  91. Diversification strategies for the service sector

    Article • Services Marketing Quarterly, January 1993, Taylor & Francis

    Professor Albert Caruana

  92. Malta: A Mediterranean Island State, its University, and its Future

    Article • Edward Elgar Publishing

    Professor Albert Caruana

  93. Towards the development of a scalar equivalent etic

    Article • Emerald

    Professor Albert Caruana

  94. An International Collaborative Masters Degree in Integrated Marketing Communications

    Article • IGI Global

    Professor Albert Caruana