All Stories

  1. Promoting service performance through leader–follower value congruence: the interactive effect of service leadership and customer orientation
  2. Public service motivation and customer service behaviour: testing the mediating role of emotional labour and the moderating role of gender
  3. Does Public Service Motivation Always Lead to Organizational Commitment? Examining the Moderating Roles of Intrinsic Motivation and Ethical Leadership
  4. Who is most influenced by justice perceptions