All Stories

  1. The impact of traveler-focused airport technology on traveler satisfaction

    Article • Technological Forecasting and Social Change, October 2017, Elsevier

    Dr Wan Yang

  2. Snob Appeal? Impact of Company Status Perceptions on Employee Recruitment

    Article • Journal of Hospitality Marketing & Management, March 2017, Taylor & Francis

    Dr Wan Yang

  3. The Impact of Status Seeking on Consumers’ Word of Mouth and Product Preference—A Comparison Between Luxury Hospitality Services and Luxury Goods

    Article • Journal of Hospitality & Tourism Research, July 2016, SAGE Publications

    Dr Wan Yang

  4. Luxe for Less

    Article • Cornell Hospitality Quarterly, April 2015, SAGE Publications

    Dr Wan Yang

  5. Do you Still Love your Favorite Luxury Brand? The Impact of Consumer Characteristics and Purchase Type on Luxury Divergence

    Article • October 2014, Springer Science + Business Media

    Dr Wan Yang

  6. Luxury Brands Go Mass

    Article • International Journal of Contemporary Hospitality Management, May 2014, Emerald

    Dr Wan Yang

  7. Managing with Style: An Analysis of Work Styles of Hotel Managers

    Article • Journal of Human Resources in Hospitality & Tourism, March 2014, Taylor & Francis

    Dr Wan Yang

  8. Airport service quality drivers of passenger satisfaction

    Article • Tourism Review, October 2013, Emerald

    Dr Wan Yang

  9. The effect of regulatory focus and delay type on consumers’ reactions to delay

    Article • International Journal of Hospitality Management, March 2013, Elsevier

    Dr Wan Yang

  10. The role of tie strength on consumer dissatisfaction responses

    Article • International Journal of Hospitality Management, June 2012, Elsevier

    Dr Wan Yang