All Stories

  1. The self-perceived age of GenX women: prioritising female subjective age identity in marketing
  2. Doing business in Libya: Assessing the nature and effectiveness of international marketing programs in an evolving economy
  3. Exploring the UK high street retail experience: is the service encounter still valued?
  4. Driven to excess? Linking calling, character and the (mis)behaviour of marketers
  5. Making sense of higher education: students as consumers and the value of the university experience
  6. Conceptualising and measuring defensive marketing orientation (DMO): some inaugural thoughts on assessing marketing's place in ‘society's doghouse’
  7. New marketing, improved marketing, apocryphal marketing
  8. Why Marketers Don't Market: Rethinking Offensive and Defensive Archetypes
  9. The Epistobabble Kid Rides Again: A Stephen Brown (Selective) Retrospective
  10. Six Sigma and Service Quality: Christian Grönroos Revisited