All Stories

  1. Extended Quality Control: Suppliers’ Tooling Lifecycle Management

    Article • August 2025, Springer Science + Business Media

    Professor Sergio D Sousa

  2. Automated System for Transportation and Separation of Textile-Cutting Surpluses: A Case Study in a Portuguese Clothing Company

    Article • Sustainability, May 2025, MDPI AG

    Professor Sergio D Sousa

  3. Automated System for Transportation and Separation of Textile Cutting Surpluses: a Case Study

    Article • April 2025, MDPI AG

    Professor Sergio D Sousa

  4. A scenario-based framework for strategic inspection decision-making in high-volume production environments

    Article • International Journal of Quality & Reliability Management, December 2024, Emerald

    Professor Sergio D Sousa

  5. Improving a Logistic Complaints Process Through a Six Sigma Project

    Article • December 2024, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  6. Quality costs and Industry 4.0: inspection strategy modelling and reviewing

    Article • The International Journal of Advanced Manufacturing Technology, February 2024, Springer Science + Business Media

    Professor Sergio D Sousa

  7. Dashboard Development for the Quality Department of a Company from the Automotive Industry

    Article • January 2024, Springer Science + Business Media

    Professor Sergio D Sousa

  8. Inspection Planning Improvement Framework Based on the PDCA Cycle

    Article • January 2024, Springer Science + Business Media

    Professor Sergio D Sousa

  9. Assessment of Alternative Quality Control Plans in Dynamic Contexts: A Simulation Approach

    Article • August 2023, Springer Science + Business Media

    Professor Sergio D Sousa

  10. Quality Control in Remanufacturing: Distinguishing Features and Techniques

    Article • January 2023, Springer Science + Business Media

    Professor Sergio D Sousa

  11. Wastes Identification Through Kaizen Events: A Case Study in the Automotive Sector

    Article • January 2023, Springer Science + Business Media

    Professor Sergio D Sousa

  12. Implementation of a Quality Cost Management Model: Case Study from the Textile Industry Sector

    Article • January 2023, Springer Science + Business Media

    Professor Sergio D Sousa

  13. Quality Cost of 100% Inspection on Manufacturing Processes: Advantages of using a Simulation Approach

    Article • December 2022, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  14. Inspection and Repair Cost Modeling Granularity: A Pragmatic Approach

    Article • December 2021, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  15. Adaptation Mechanisms and Service Quality Dimensions in Dynamic and Turbulent Environments: Empirical Results

    Article • October 2021, IOS Press

    Professor Sergio D Sousa

  16. Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion

    Article • International Journal of Heat and Mass Transfer, September 2021, Elsevier

    Professor Sergio D Sousa

  17. Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report

    Article • November 2020, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  18. Industry practices on the rework of defective products: survey results

    Article • The TQM Journal, April 2020, Emerald

    Professor Sergio D Sousa

  19. A decision-making model for the rework of defective products

    Article • International Journal of Quality & Reliability Management, March 2020, Emerald

    Professor Sergio D Sousa

  20. Service quality factors in the construction sector: A literature review

    Article • IOP Conference Series Materials Science and Engineering, March 2020, Institute of Physics Publishing

    Professor Sergio D Sousa

  21. Performance indicators in the construction industry: a study with Portuguese companies

    Article • IOP Conference Series Materials Science and Engineering, March 2020, Institute of Physics Publishing

    Professor Sergio D Sousa

  22. Worker Location-Based Safety Performance Indicator

    Article • January 2020, Springer Science + Business Media

    Professor Sergio D Sousa

  23. Supplier pre-qualification method for the Portuguese construction industry

    Article • Procedia Manufacturing, January 2020, Elsevier

    Professor Sergio D Sousa

  24. Productivity Improvement of Transmission Electron Microscopes - A Case Study

    Article • Procedia Manufacturing, January 2020, Elsevier

    Professor Sergio D Sousa

  25. A framework to improve training and development of workers’ technical skills: effects on operational performance during company relocation

    Article • Procedia Manufacturing, January 2020, Elsevier

    Professor Sergio D Sousa

  26. A Proposed Representative Sampling Methodology

    Article • January 2020, Academic Conferences and Publishing International - ACPIL

    Professor Sergio D Sousa

  27. Designing an experiment to study a multiple jet impingement system

    Article • January 2019, Springer Science + Business Media

    Professor Sergio D Sousa

  28. Global Process Effectiveness (GPE) is proposed as a better performance indicator than OEE

    Article • Procedia Manufacturing, January 2019, Elsevier

    Professor Sergio D Sousa

  29. A dynamic programming model for designing a quality control plan in a manufacturing process

    Article • Procedia Manufacturing, January 2019, Elsevier

    Professor Sergio D Sousa

  30. Quality control planning should use the expected value of total quality costs of alternative plans.

    Article • Procedia Manufacturing, January 2019, Elsevier

    Professor Sergio D Sousa

  31. Developing organisational learning through QC story

    Article • Total Quality Management & Business Excellence, June 2018, Taylor & Francis

    Professor Sergio D Sousa

  32. Evolution of process capability in a manufacturing process

    Article • Journal of Management Analytics, February 2018, Taylor & Francis

    Professor Sergio D Sousa

  33. Developing dashboards for SMEs to improve performance of productive equipment and processes

    Article • Journal of Industrial Information Integration, February 2018, Elsevier

    Professor Sergio D Sousa

  34. Use of Analytic Hierarchy Process (AHP) to Support the Decision-Making About Destination of a Batch of Defective Products with Alternatives of Rework and Discard

    Article • January 2018, Springer Science + Business Media

    Professor Sergio D Sousa

  35. Multivariate Statistical Process Control Based on Principal Component Analysis: Implementation of Framework in R

    Article • January 2018, Springer Science + Business Media

    Professor Sergio D Sousa

  36. Key Inefficiencies and Improvement Opportunities in the Textile Sector: A Case Study

    Article • January 2018, IOS Press

    Professor Sergio D Sousa

  37. Knowledge Management in a Dynamic Manufacturing Context: A Case Study

    Article • January 2018, IOS Press

    Professor Sergio D Sousa

  38. Performance assessment system development based on performance prism in social services

    Article • December 2017, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  39. Implementing the balanced scorecard in excel for small and medium enterprises

    Article • December 2017, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  40. Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company

    Article • Procedia Manufacturing, January 2017, Elsevier

    Professor Sergio D Sousa

  41. Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes

    Article • Procedia Manufacturing, January 2017, Elsevier

    Professor Sergio D Sousa

  42. Application of SPC and Quality Tools for Process Improvement

    Article • Procedia Manufacturing, January 2017, Elsevier

    Professor Sergio D Sousa

  43. On the estimation of hospital beds occupancy after hip surgery

    Article • December 2016, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  44. Statistical process control automation in the final inspection process: An industrial case study

    Article • December 2016, Institute of Electrical & Electronics Engineers (IEEE)

    Professor Sergio D Sousa

  45. Methodology for uncertainty characterization of performance measures

    Article • International Journal of Quality & Reliability Management, October 2016, Emerald

    Professor Sergio D Sousa

  46. A Fuzzy Logic Approach in the Definition of Risk Acceptance Boundaries in Occupational Safety and Health

    Article • ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems Part B Mechanical Engineering, August 2016, ASME International

    Professor Sergio D Sousa

  47. Lean Six Sigma Project for Productivity Enhancement

    Article • January 2016, Springer Science + Business Media

    Professor Sergio D Sousa

  48. improving the organisation - where to start?

    Article • The TQM Journal, January 2015, Emerald

    Professor Sergio D Sousa, Humberto Nuno Teixeira

  49. Uncertainty Characterization of Performance Measure: A Fuzzy Logic Approach

    Article • January 2015, Springer Science + Business Media

    Professor Sergio D Sousa

  50. Measuring and managing operational risk in industrial processes

    Article • FME Transaction, January 2015, Centre for Evaluation in Education and Science (CEON/CEES)

    Professor Sergio D Sousa

  51. The Application of a Fuzzy Approach to the Analysis of OSH Practitioners Level of Risk Acceptance

    Article • November 2014, ASME International

    Professor Sergio D Sousa

  52. Uncertainty Components in Performance Measures

    Article • January 2013, Springer Science + Business Media

    Professor Sergio D Sousa

  53. Resource Constrained Project Scheduling with General Precedence Relations Optimized with SAT

    Article • January 2013, Springer Science + Business Media

    Professor Sergio D Sousa

  54. Development of a performance measurement framework for SMEs

    Article • Total Quality Management & Business Excellence, May 2010, Taylor & Francis

    Professor Sergio D Sousa

  55. Performance measurement in English SMEs: survey results

    Article • Benchmarking for Quality Management & Technology, January 2006, Emerald

    Professor Sergio D Sousa

  56. Performance measures and Quality Tools in Portuguese SMEs: survey results

    Article • Total Quality Management & Business Excellence, March 2005, Taylor & Francis

    Professor Sergio D Sousa