All Stories

  1. The MEQUAL scale: measure of service quality in management education
  2. Niche level segmentation of green consumers
  3. VALUE CHAIN MANAGEMENT OF LOW DEMAND SKUS
  4. Social media, an emerging platform for relationship building
  5. E-Personality of the Young Indian Online Shopper: A Scale Validation
  6. Service Facet Prioritisation Using Grey Relation Approach
  7. Harnessing the Benefit of Social Networking Sites for Intentional Social Action: Determinants and Challenges
  8. Online Customer Engagement through Blogs in India
  9. Comprehensive framework for internet banking adoption: an empirical analysis in the Indian context
  10. Psychological interventions in promoting sustainable consumption behaviour: an empirical study
  11. Effectiveness of social network sites for influencing consumer purchase decisions
  12. Evolution of New Consumer Class in India
  13. Impact of Repetitive and Contextual Advertisements on Consumer Behavior: An Exploratory Study
  14. An empirical analysis of consumer's attitude towards OTC health supplements in India
  15. Do All Advertising Appeals Influence Consumer Purchase Decision
  16. Needs and Expectations of the Internal Customers from the Knowledge Management System
  17. Analysing the adoption of Customer Relationship Management in Indian service sector: an empirical study
  18. A framework for determining customer satisfaction: an empirical analysis