All Stories

  1. Institutionalizing strategic blind spots: from substantive to symbolic accountability in performance systems

    Article • Organizational Analysis, June 2026, Emerald

    Professor Paula Cristina de Almeida Marques

  2. Strategic performance systems and organizational resilience: evidence from a digitalized balanced scorecard

    Article • International Journal of Organization Theory and Behavior, June 2026, Emerald

    Professor Paula Cristina de Almeida Marques

  3. Strategic resilience in healthcare: towards a digitalised and regenerative balanced scorecard framework

    Article • Journal of Health Organization and Management, June 2026, Emerald

    Professor Paula Cristina de Almeida Marques

  4. Crisis leadership and power dynamics in Portuguese hospitals: organisational learning from COVID-19

    Article • Leadership in Health Services, April 2026, Emerald

    Professor Paula Cristina de Almeida Marques

  5. Leveraging the Digitalized Balanced Scorecard for Sustainable Governance and Crisis Resilience in Healthcare

    Article • November 2025, Wiley

    Professor Paula Cristina de Almeida Marques

  6. The History of Cost Accounting in Healthcare Organisations

    Article • February 2025, MDPI AG

    Professor Paula Cristina de Almeida Marques

  7. The Implementation of Intelligent Systems to Enhance Crisis Resilience in the Healthcare Sector: A Comparative Analysis with the Balanced Scorecard Method

    Article • January 2025, Springer Science + Business Media

    Professor Paula Cristina de Almeida Marques

  8. Bibliometric analysis - what has been studied about balanced scorecard?

    Article • Revista de Gestão e Secretariado (Management and Administrative Professional Review), September 2024, South Florida Publishing LLC

    Professor Paula Cristina de Almeida Marques

  9. Artificial Intelligence Technologies Applied to Smart Grids and Management

    Article • July 2024, MDPI AG

    Professor Paula Cristina de Almeida Marques

  10. Bibliometric Analysis – What Has Been Studied About Balanced Scorecard?

    Article • July 2024, MDPI AG

    Professor Paula Cristina de Almeida Marques

  11. Artificial Intelligence Technologies Applied to Smart Grids and Management

    Article • June 2024, MDPI AG

    Professor Paula Cristina de Almeida Marques

  12. Innovative approaches to health services management: a critical analysis and future prospects

    Article • Revista de Gestão e Secretariado (Management and Administrative Professional Review), January 2024, South Florida Publishing LLC

    Professor Paula Cristina de Almeida Marques

  13. Ensuring Financial Wellness in Healthcare: Unveiling Challenges and Seizing Opportunities in Hospital Management Accounting for Sustainable Success

    Article • January 2024, MDPI AG

    Professor Paula Cristina de Almeida Marques

  14. Ensuring Financial Wellness in Healthcare: Unveiling Challenges and Seizing Opportunities in Hospital Management Accounting for Sustainable Success

    Article • January 2024, MDPI AG

    Professor Paula Cristina de Almeida Marques

  15. Charting Excellence in Healthcare: An In-Depth Exploration of Strategic Performance Metrics via Balanced Scorecard Implementation

    Article • January 2024, MDPI AG

    Professor Paula Cristina de Almeida Marques

  16. Integrating Artificial Intelligence and the Balanced Scorecard: Strengthening Organisational Resilience in Times of Crisis

    Article • January 2024, Elsevier

    Professor Paula Cristina de Almeida Marques

  17. Sustainable Digital Healthcare: Leveraging Green Marketing for a Greener Future

    Article • January 2024, Elsevier

    Professor Paula Cristina de Almeida Marques

  18. <b>Hospital Financial Management Transformation: The Influence of Artificial Intelligence </b>

    Article • December 2023, MDPI AG

    Professor Paula Cristina de Almeida Marques

  19. The Result of COVID-19 on Internal Audit in the Portuguese

    Article • January 2023, Elsevier

    Professor Paula Cristina de Almeida Marques

  20. Balanced Scorecard applied to Hospital Units- a systematic review of the literature

    Article • Emergency and Nursing Management, December 2022, Medires Publishing LLC

    Professor Paula Cristina de Almeida Marques

  21. A NOVEL PERFORMANCE EVALUATION FRAMEWORK FOR NEW SERVICE DEVELOPMENT IN THE HEALTHCARE INDUSTRY USING HYBRID ISM AND ANP

    Article • Technological and Economic Development of Economy, November 2021, Vilnius Gediminas Technical University

    Professor Paula Cristina de Almeida Marques

  22. State of the Art in Adoption of Contact Tracing Apps and Recommendations Regarding Privacy Protection and Public Health: Systematic Review

    Article • JMIR mhealth and uhealth, June 2021, JMIR Publications Inc.

    Professor Paula Cristina de Almeida Marques

  23. Integrating Text-Mining and Balanced Scorecard Techniques to Investigate the Association between CEO Message of Homepage Words and Financial Status: Emphasis on Hospitals

    Article • Healthcare, April 2021, MDPI AG

    Professor Paula Cristina de Almeida Marques

  24. The mediating effects of finance on the performance of hospital facilities management services

    Article • Journal of Building Engineering, February 2021, Elsevier

    Professor Paula Cristina de Almeida Marques

  25. Indicadores de calidad en el tratamiento de pacientes con depresión, trastorno bipolar o esquizofrenia. Estudio de consenso

    Article • Revista de Psiquiatría y Salud Mental, April 2018, Elsevier

    Professor Paula Cristina de Almeida Marques

  26. Healthcare quality innovation and performance through process orientation: Evidence from general hospitals in Switzerland

    Article • Technological Forecasting and Social Change, December 2016, Elsevier

    Professor Paula Cristina de Almeida Marques

  27. Understanding the context of balanced scorecard implementation: a hospital-based case study in Pakistan

    Article • Implementation Science, March 2011, Springer Science + Business Media

    Professor Paula Cristina de Almeida Marques

  28. Standards for Measures Used for Public Reporting of Efficiency in Health Care: A Scientific Statement From the American Heart Association Interdisciplinary Council on Quality of Care and Outcomes Research and the American College of Cardiology Foundation

    Article • Circulation, October 2008, Wolters Kluwer Health

    Dr David Matchar, Professor Paula Cristina de Almeida Marques