All Stories

  1. Building retro-commissioning standard and policy: status quo and future directions

    Article • Facilities, October 2022, Emerald

    Joseph Lai

  2. An analytic network process model for hospital facilities management performance evaluation

    Article • Facilities, December 2021, Emerald

    Joseph Lai

  3. Analytic evaluation of facilities performance from the user perspective: case study on a badminton hall

    Article • Facilities, August 2021, Emerald

    Joseph Lai

  4. Identification, classification and shortlisting of performance indicators for hospital facilities management

    Article • Facilities, May 2020, Emerald

    Joseph Lai

  5. Building operation and maintenance: manpower in Hong Kong

    Article • Facilities, March 2017, Emerald

    Joseph Lai

  6. Carbon footprints of hotels: Analysis of three archetypes in Hong Kong

    Article • Sustainable Cities and Society, February 2015, Elsevier

    Joseph Lai

  7. Influence of personal attributes on perception of residential facilities management services

    Article • Facilities, July 2014, Emerald

    Joseph Lai

  8. Gap theory based analysis of user expectation and satisfaction: The case of a hostel building

    Article • Building and Environment, November 2013, Elsevier

    Joseph Lai

  9. A portrait of building services engineers in Hong Kong

    Article • Engineering Construction & Architectural Management, January 2013, Emerald

    Joseph Lai

  10. Carbon audit: a literature review and an empirical study on a hotel

    Article • Facilities, June 2012, Emerald

    Joseph Lai

  11. Hotel engineering facilities: A case study of maintenance performance

    Article • International Journal of Hospitality Management, March 2012, Elsevier

    Joseph Lai

  12. A Delphi study on building services engineers' core competence and statutory role in Hong Kong

    Article • Journal of Facilities Management, February 2012, Emerald

    Joseph Lai

  13. Impacts of facility service procurement methods on perceived performance of hospital engineering services

    Article • Facilities, January 2012, Emerald

    Joseph Lai

  14. Comparative evaluation of facility management services for housing estates

    Article • Habitat International, April 2011, Elsevier

    Joseph Lai

  15. An analytical method to evaluate facility management services for residential buildings

    Article • Building and Environment, January 2011, Elsevier

    Joseph Lai

  16. Building operation and maintenance: education needs in Hong Kong

    Article • Facilities, July 2010, Emerald

    Joseph Lai

  17. Operation and maintenance

    Article • Journal of Facilities Management, May 2010, Emerald

    Joseph Lai

  18. Perception of importance and performance of the indoor environmental quality of high-rise residential buildings

    Article • Building and Environment, February 2009, Elsevier

    Joseph Lai

  19. Benchmarking operation and maintenance costs of luxury hotels

    Article • Journal of Facilities Management, September 2008, Emerald

    Joseph Lai

  20. Multilayer subcontracting of specialist works in buildings in Hong Kong

    Article • International Journal of Project Management, May 2008, Elsevier

    Joseph Lai

  21. Monitoring building operation and maintenance contracts

    Article • Facilities, April 2007, Emerald

    Joseph Lai

  22. Critical contractual issues of outsourced operation and maintenance service for commercial buildings

    Article • International Journal of Service Industry Management, August 2006, Emerald

    Joseph Lai

  23. Knowledge and perception of operation and maintenance practitioners in Hong Kong about sustainable buildings

    Article • Facilities, February 2006, Emerald

    Joseph Lai

  24. The trend of outsourcing for building services operation and maintenance in Hong Kong

    Article • Facilities, January 2005, Emerald

    Joseph Lai

  25. Disputes arising from vaguely defined contractual responsibilities in building services maintenance contracts

    Article • Facilities, January 2004, Emerald

    Joseph Lai