All Stories

  1. AI Is Not Enough: A Hybrid Technical Approach to AI Adoption in UI Linting With Heuristics

    Article • May 2024, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  2. Exploring the future of design tooling: The role of artificial intelligence in tools for user experience professionals

    Article • April 2023, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  3. A Case Study Exploring Users’ Perceptions and Expectations of Shapes for Dialog Designs

    Article • April 2023, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  4. Ubiquitous News Experienced Alone: Interviews with Americans and their Devices

    Article • Proceedings of the ACM on Human-Computer Interaction, March 2022, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  5. Rethinking Consumer Email: The Research Process for Yahoo Mail 6

    Article • April 2020, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  6. Exploring the Quality, Efficiency, and Representative Nature of Responses Across Multiple Survey Panels

    Article • April 2020, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  7. Music, Search, and IoT

    Article • ACM Transactions on Computer-Human Interaction, June 2019, ACM (Association for Computing Machinery)

    Tawfiq Ammari, Director of UX Research Frank Bentley

  8. Exploring Online Video Watching Behaviors

    Article • June 2019, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  9. Understanding Online News Behaviors

    Article • May 2019, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  10. Understanding Mass-Market Mobile TV Behaviors in the Streaming Era

    Article • May 2019, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  11. Losing the Power of Defaults

    Article • October 2018, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  12. Understanding the Long-Term Use of Smart Speaker Assistants

    Article • Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies, September 2018, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  13. Collaborative Live Media Curation

    Article • April 2018, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  14. Panel

    Article • April 2018, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley, Tawfiq Ammari

  15. Let's Hate Together

    Article • April 2018, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  16. Multi-Channel Topic-Based Mobile Messaging in Romantic Relationships

    Article • Proceedings of the ACM on Human-Computer Interaction, December 2017, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  17. Understanding Secondary Content Practices for Television Viewing

    Article • June 2017, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  18. It's All About Coupons

    Article • May 2017, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  19. Comparing the Reliability of Amazon Mechanical Turk and Survey Monkey to Traditional Market Research Surveys

    Article • May 2017, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  20. "If a person is emailing you, it just doesn't make sense"

    Article • May 2017, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  21. 4th International Workshop on Interactive Content Consumption at ACM TVX'16

    Article • June 2016, ACM (Association for Computing Machinery)

    Maarten Wijnants, Director of UX Research Frank Bentley

  22. Understanding Video Rewatching Experiences

    Article • June 2016, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  23. On-Demand Biometrics

    Article • May 2016, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  24. The 32 Days of Christmas

    Article • May 2016, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  25. "It's kind of like an extra screen for my phone"

    Article • April 2015, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  26. MyChannel

    Article • June 2014, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  27. Health Mashups

    Article • ACM Transactions on Computer-Human Interaction, November 2013, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  28. Drawing the city

    Article • May 2012, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley

  29. StoryPlace.Me

    Article • May 2012, ACM (Association for Computing Machinery)

    Director of UX Research Frank Bentley