All Stories

  1. Applying Autonomous Sensory Meridian Response on The Advertising of Towel Sound: A Pilot Study
  2. Online Review Comments affecting Purchase Intention: A Pilot Study.
  3. Online Boycott through A Sentiment Analysis: A Pilot Study
  4. Moderating effect of privacy concerns and subjective norms between satisfaction and repurchase of airline e-ticket through airline-ticket vendors
  5. Enjoyable queuing and waiting time
  6. Queueing management and improving customer experience: empirical evidence regarding enjoyable queues
  7. Solving two-dimensional Markov chain model for call centers