All Stories

  1. Revisiting cost of poor quality in the digital era: evidence from global survey organisations

    Article • International Journal of Quality & Reliability Management, March 2026, Emerald

    Dr Alessandro Laureani

  2. Lean Six Sigma and Generative AI Large Language Models

    Article • August 2025, IGI Global

    Dr Alessandro Laureani

  3. A systematic literature review to assess leadership’s role, traits, skills, competencies and styles for design for Lean Six Sigma program success

    Article • International Journal of Quality & Reliability Management, February 2025, Emerald

    Dr Alessandro Laureani

  4. Quality Function Deployment in Higher Education Institutions: Results from a Pilot Survey

    Article • January 2025, Springer Science + Business Media

    Dr Alessandro Laureani

  5. Improvements to safety and quality: mastery of tools and techniques is not enough, people and culture matter

    Article • International Journal for Quality in Health Care, December 2024, Oxford University Press (OUP)

    Dr Alessandro Laureani

  6. A study into the themes of quality management: early findings from a global research project and agenda for future research

    Article • The TQM Journal, October 2024, Emerald

    Dr Alessandro Laureani

  7. Leadership for quality: a systematic review and future directions

    Article • Total Quality Management & Business Excellence, July 2024, Taylor & Francis

    Dr Alessandro Laureani

  8. Leadership characteristics for implementation and sustainability of quality: an exploratory study and directions for further research

    Article • The TQM Journal, September 2023, Emerald

    Dr Alessandro Laureani

  9. Performance and service quality enhancement in a healthcare setting through lean six sigma strategy

    Article • International Journal of Quality & Reliability Management, November 2021, Emerald

    Dr Alessandro Laureani, Dr Chad M Laux

  10. Leading Lean Six Sigma

    Article • June 2021, Emerald

    Dr Alessandro Laureani

  11. Agile and Lean Six Sigma integration: a Leadership framework

    Article • January 2021, Purdue University Press

    Dr Alessandro Laureani

  12. A Lean longevity matrix steering an organization’s journey towards higher levels of maturity

    Article • SCIREA Journal of Economics, October 2019, scirea

    Dr Alessandro Laureani

  13. Leadership and Lean Six Sigma: a systematic literature review

    Article • Total Quality Management & Business Excellence, February 2017, Taylor & Francis

    Dr Alessandro Laureani

  14. Leadership – a critical success factor for the effective implementation of Lean Six Sigma

    Article • Total Quality Management & Business Excellence, July 2016, Taylor & Francis

    Dr Alessandro Laureani

  15. Leadership characteristics for Lean Six Sigma

    Article • Total Quality Management & Business Excellence, September 2015, Taylor & Francis

    Dr Alessandro Laureani

  16. Applications of Lean Six Sigma in an Irish hospital

    Article • Leadership in Health Services, September 2013, Emerald

    Jiju Antony, Dr Malcolm P Brady, Dr Alessandro Laureani

  17. Critical success factors for the effective implementation of Lean Sigma

    Article • International Journal of Lean Six Sigma, November 2012, Emerald

    Jiju Antony, Dr Alessandro Laureani

  18. Lean Six Sigma in the Service Industry

    Article • March 2012, IntechOpen

    Dr Alessandro Laureani

  19. Standards for Lean Six Sigma certification

    Article • International Journal of Productivity and Performance Management, December 2011, Emerald

    Dr Alessandro Laureani

  20. Lean six sigma in a call centre: a case study

    Article • International Journal of Productivity and Performance Management, November 2010, Emerald

    Dr Alessandro Laureani

  21. Reducing employees' turnover in transactional services: a Lean Six Sigma case study

    Article • International Journal of Productivity and Performance Management, September 2010, Emerald

    Dr Alessandro Laureani