E-government adoption in the United Arab Emirates: A social cognitive perspective

What is it about?

This study seeks to improve the current understanding of e-government adoption by taking a novel approach. Drawing on the social cognitive theory and its triadic reciprocal model, we developed and tested a new research model in the context of e-government adoption in the United Arab Emirates. The overall findings suggest that e-government adoption is influenced by the reciprocal interactions of personal, behavioural, and environmental factors. The findings imply that when formulating e-government strategy, policy makers need to address in a holistic and integrative way the issue of e-government environment and its alignment with citizens' Internet use preferences and personal factors. This study opens a new lens for e-government adoption research and offers practical value for governments to develop effective e-government strategy.

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Why is it important?

Our approach and research model opens up a novel lens through which to view and study the intricate interplays and reciprocal relations among personal, behavioral, and environmental factors influencing on e-government adoption.

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