What is it about?

The aim of this paper is to propose a model for assessing the performance, which may be of interest to institutions, partners, society and students. The technique of performance-related goals of HEIs is proposed. The methodology of this paper will manage briefly the issues of the applicability of the technique, how to derive the “goals” for HEI’s, taking into consideration the indicators of the Intellectual Capital (Human, Organizational, and Relational), and how to collect the data from HEIs successfully. The processes of assuring the technique of performance-related goals, deriving and implementing the goals, and the acquisition and testing of data are developed.

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Why is it important?

The findings of this paper are in two directions, i.e. in the proposing of a performance model for HEIs which is based on the goals of HEIs; and in the application side, i.e. in the practical results of the evaluation of HEIs and how to clarify the performance of institutions and how to compare between them. The findings show that the practical results are significant, and reliable. This paper develops a significance model for performance appraisal of HEIs, how we can compare between the performance of HEIs and to rank their performance. The practical results of the model are both accurate and significant.

Perspectives

The process of refining the goals of HEIs was discussed, and the goals of HEIs were refined. In addition, tools and methods of measurement were proposed and a flexible framework/ methodology of the problem was developed. The practical problem of assessing the overall performance and the performance of the goals of HEIs were discussed. In addition, the theoretical approach proposed in this paper is examined and there are many insights into its applicability; and these should be used by HEIs for internal auditing. Furthermore, the gains of the practical results of this paper are very important and have to be considered by the private HEIs for future improvement in their achievement and performance.

Zuhair Al-Hemyari
University of Nizwa

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This page is a summary of: Performance and planning model for HEIs: A developmental engine for intellectual capital, Human Systems Management, July 2022, IOS Press,
DOI: 10.3233/hsm-211193.
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