What is it about?
Conflict is an inevitable part of human life; however, the functional conflict is considered positive in professional life as it encourages competition and enhances employee performance due to employee engagement. Conflict in the workplace can take place in any forms but the major conflict studied in this paper is task conflict and relationship conflict. This research aims to evaluate the role of task conflict and relationship conflict towards negotiation as an intervening variable, leading towards employee engagement in the banking sector of Hyderabad
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Why is it important?
This research revealed that task conflict is not the strong predictor of intervening variable i.e. negotiation whereas, relationship conflict is a strong predictor of negotiation and can influence employee engagement.
Perspectives
There are two schools of thought which support views on the conflict. One school of thought is considered as Traditional school of thought it believes that conflict has negative impact on the working atmosphere of an organization, it affects the communication between members which weaken the trust among departments and its members as result task and objective of individuals, groups and departmental level suffer which ultimately affect the goal of the organization whereas, another school of thought believes that conflict is a positive source which energizes and engages the conflicting parties in work due to which both parties put optimal level of efforts and contribute to the overall productivity. However, the most important aspect of interaction conflict is that it is kept under control by either the supervisor or manager
Mr. Amir Ali Khushk
University of Science and Technology of China
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This page is a summary of: Role of Functional Conflict on Employee Engagement through Effective Negotiation in Banking Sector of Hyderabad Sindh, Pakistan, Asian Journal of Economics Business and Accounting, February 2020, Sciencedomain International,
DOI: 10.9734/ajeba/2020/v14i130182.
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