What is it about?
This study investigated the factors influencing the performance of 405 security guards working for government agencies in Metro Manila. Using surveys and interviews, the researchers explored the relationships between performance and several variables, including age, work hours, stress levels, attitude, and job satisfaction. The key finding was that job satisfaction plays a significant role, directly impacting performance and also moderating the effects of other factors like stress and work hours. The study concluded that focusing on improving job satisfaction is crucial for enhancing the efficiency and overall performance of security personnel.
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Why is it important?
This research matters because it can improve security, boost guard performance and job satisfaction, inform better management, and contribute to our understanding of workplace dynamics. It also provides valuable data for future research, informs policy-making in the security sector, and offers relevant insights for academic study.
Perspectives
This research on Metro Manila security guards is valuable for several reasons. It explores the impact of factors like stress, work hours, age, attitude, and, crucially, job satisfaction on guard performance. The findings can lead to improved security outcomes by identifying ways to enhance guard effectiveness. For security guards themselves, the research highlights the importance of their well-being and could lead to better working conditions and management practices. Managers in the security sector can use the insights to optimize workforce performance and reduce turnover. Academics and researchers gain valuable data and a deeper understanding of workplace dynamics, particularly within the security profession. Policymakers can use the findings to develop regulations and support systems that improve the security sector. Ultimately, this research contributes to safer communities, a more effective security workforce, and a better understanding of the factors that influence performance in a vital profession. It emphasizes the human element in security, suggesting that investing in guard well-being is key to improved safety and service.
GEROME UY
University of Santo Tomas
Read the Original
This page is a summary of: Enhancing Security Workforce Efficiency: Investigating Stress, Attitudes, and Performance Dynamics, Journal of Economics Management and Trade, January 2025, Sciencedomain International,
DOI: 10.9734/jemt/2025/v31i21269.
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