The Impact of Service Quality on Customer Loyalty: A Study of Banks in Penang, Malaysia

  • Lo Liang Kheng, Osman Mahamad, T. Ramayah, Rahim Mosahab
  • International Journal of Marketing Studies, October 2010, Canadian Center of Science and Education
  • DOI: 10.5539/ijms.v2n2p57

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

http://dx.doi.org/10.5539/ijms.v2n2p57

The following have contributed to this page: Professor Ramayah T.