SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION

  • Rahim Mosahab, Osman Mahamad, T. Ramayah
  • International Business Research, September 2010, Canadian Center of Science and Education
  • DOI: 10.5539/ibr.v3n4p72

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http://dx.doi.org/10.5539/ibr.v3n4p72

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