What is it about?
The study reported the use of politeness strategies of Brown and Levinson in speech act of complaint by Indonesian learners of English. The study revealed that different status levels and social distances induced different frequencies of politeness strategies rather than different types of politeness.
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Why is it important?
Politeness strategies were used significantly different when interlocutors had familiar and unfamiliar relationships and they had different status levels (lower and higher). Negative politeness also occurred commonly but it was used less often than it was Bald on record and Positive politeness. It was used significantly different when interlocutors had close and familiar relationships. Off-record was employed the least often.
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This page is a summary of: Politeness in Interlanguage Pragmatics of Complaints by Indonesian Learners of English, English Language Teaching, September 2013, Canadian Center of Science and Education,
DOI: 10.5539/elt.v6n10p188.
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