Service Quality Gaps & Six Sigma

Ali Dehghan, Arash Shahin, Bahman Zenouzi
  • Journal of Management Research, August 2011, Macrothink Institute, Inc.
  • DOI: 10.5296/jmr.v4i1.887
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http://dx.doi.org/10.5296/jmr.v4i1.887

The following have contributed to this page: Professor Arash Shahin