Developing the Models of Service Quality Gaps: A Critical Discussion

Arash Shahin, Monireh Samea
  • Business Management and Strategy, June 2010, Macrothink Institute, Inc.
  • DOI: 10.5296/bms.v1i1.395
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http://dx.doi.org/10.5296/bms.v1i1.395

The following have contributed to this page: Professor Arash Shahin