What is it about?

As the need for software increased, the number of software firms and the competition among them also increased. The software companies in developing countries like India can no longer survive based on cost advantage alone. The firms need to deliver competitively priced quality software products on time. This can be achieved through quantitatively managing the different phases or sub processes in software development process. But quantitative management of a process consisting of a set of interlinked sub processes or stages with the output of one sub process influencing that of subsequent stages and final output is not easy. The process performance models developed for quantitative management of software development process often model the final outcome in terms of factors from various stages together or focuses only on quantitatively managing a particular sub process independently. In manufacturing and other engineering industries, the processes with multiple sub process are monitored and controlled using multistage process control methodology. This paper is an application of multistage statistical process control for managing the software development process. The suggested methodology is a combination of process performance models and control charts. The proposed methodology can be easily implemented for controlling various types of software projects like development projects, incremental development projects, testing projects etc. The methodology also provides the project manager the opportunity to tighten or relax the control at various sub processes based on the project team’s strengths and still achieve the goal on the final outcome.

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Perspectives

Boby John is currently a Technical Officer at Statistical Quality Control & Operations Research (SQC & OR) Unit, Indian Statistical Institute, Bangalore. He received MSc degree in Statistics from the Mahatma Gandhi University, Kottyam, India and MTech degree in Quality, Reliability & Operations Research from Indian Statistical Institute, Kolkata. He is engaged in teaching & consulting in the fields of Six Sigma, Quality & Reliability Engineering, Business Analytics, Process Performance Modeling, etc. He has published seventeen papers in international journals and participated in many national and international conferences. Email: boby@isibang.ac.in.

Dr Boby John
Indian Statistical Institute

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This page is a summary of: Application of multistage process control methodology for software quality management, Journal of Project Management, January 2016, Growing Science,
DOI: 10.5267/j.jpm.2017.2.001.
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