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This page is a summary of: O comprometimento e seus efeitos sobre a satisfação de clientes, a intenção em defender a marca e a intenção de recompra em serviços de ensino, Revista Gestão Universitária na América Latina - GUAL, September 2018, Universidade Federal de Santa Catarina (UFSC), DOI: 10.5007/1983-4535.2018v11n3p235.
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