What is it about?

In this paper, I address the alarming rise of learner violence in South African schools and the resulting surge in multi-million-rand negligence claims against provincial education departments. I argue that schools have a strict, non-negotiable legal and constitutional "duty of care" to act as reasonably prudent parents (in loco parentis) to protect children from foreseeable harm. By analysing key court cases like AM and Jacobs, I demonstrate how courts hold schools liable when they fail to take proactive, structured steps to manage escalating behavioural risks. I show that informal chats or the simple writing of incident reports are no longer legally sufficient. To address these systemic gaps, I argue that integrating qualified school social workers into our education system is not an optional luxury but a profound legal and ethical necessity. I emphasise that relying on unqualified support agents fails to meet the professional standards expected by our courts. School social workers possess the clinical training to provide the holistic, high-quality interventions required to address deep-seated childhood trauma. Furthermore, I explain how they can guide School-Based Support Teams (SBSTs) in properly implementing national policies such as the SIAS framework. I also advocate for restorative discipline practices as a practical way to balance learner rehabilitation with the maintenance of a safe, disciplined environment. Ultimately, my paper presents the integration of school social workers as a vital risk-management strategy. By embedding these professionals in schools, we can proactively manage foreseeable dangers, honour our constitutional obligations to protect children, and shield the state from devastating financial liability

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Why is it important?

In my research, I address the alarming rise of school violence in South Africa and the resulting surge in costly negligence claims against education departments. I argue that schools have a strict, common-law "duty of care" to act as reasonably prudent parents to protect learners from foreseeable harm. By analysing court cases like AM and Jacobs, I demonstrate that courts hold schools liable when they fail to take proactive, structured, and formal steps to manage known behavioural risks; informal conversations or simple reports are no longer legally sufficient. To address these gaps, I argue that integrating qualified school social workers is a legal and ethical necessity, not a luxury. Unlike unqualified support agents, professional social workers possess the clinical skills to provide the holistic, high-quality interventions required to address trauma and withstand judicial scrutiny. Furthermore, I show how school social workers can guide School-Based Support Teams (SBSTs) in implementing mandated policies such as the SIAS framework. I also advocate for restorative discipline practices to successfully balance learner rehabilitation with the maintenance of a safe learning environment. Ultimately, embedding professional social workers in schools is a vital risk-management strategy. It allows schools to fulfil their constitutional obligations to protect children while shielding provincial departments from immense legal and financial liabilities.

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This page is a summary of: The school’s duty of care: Legal lessons for South African school social work practice, African Journal of Social Work, January 2026, African Journals Online (AJOL),
DOI: 10.4314/ajsw.v16i3.3.
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