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This page is a summary of: Customer service in appliance sales departments of selected prominent retail outlets: store manager, sales personnel and customer perspectives, Journal of Family Ecology and Consumer Sciences / Tydskrif vir Gesinsekologie en Verbruikerswetenskappe, April 2010, African Journals Online (AJOL), DOI: 10.4314/jfecs.v38i1.59996.
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