Service Recovery Encounters in the Classroom

  • Exploring the Attributes of Professors Desired by Male and Female Students
  • Sneha Chandra, Thorsten Gruber, Anthony Lowrie
  • International Journal of Technology and Educational Marketing, July 2012, IGI Global
  • DOI: 10.4018/ijtem.2012070101

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http://dx.doi.org/10.4018/ijtem.2012070101

The following have contributed to this page: Thorsten Gruber