Identifying Priority Using an Importance-Performance Matrix Analysis (IPMA):

  • The Case of Internet Banking in Malaysia
  • T. Ramayah, Lo May Chiun, Kamel Rouibah, Oh Sook May
  • International Journal of E-Adoption, January 2014, IGI Global
  • DOI: 10.4018/ijea.2014010101

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The following have contributed to this page: Professor Ramayah T.