An Integrated Approach Using Interpretive Structural Modeling and Quality Function Deployment for Improving Indian Retail Service Quality

  • Sreekumar, Rema Gopalan, Biswajit Satpathy
  • International Journal of Business Analytics, April 2019, IGI Global
  • DOI: 10.4018/ijban.2019040101

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http://dx.doi.org/10.4018/ijban.2019040101

The following have contributed to this page: Biswajit Satpathy

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