Customer Relationship Management (CRM) Implementation Intensity and Performance

  • A Study of Web-Hosting Companies
  • Bryan Soh Yuen Liew, T. Ramayah, Jasmine Yeap Ai Leen
  • IGI Global
  • DOI: 10.4018/978-1-61350-044-6.ch008

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http://dx.doi.org/10.4018/978-1-61350-044-6.ch008

The following have contributed to this page: Professor Ramayah T.