What is it about?

In this section, we present a comparative evaluation of three maturity models for enterprise content management (ECM) that have been created and put into practice in various regions across the globe. While the idea of maturity models has been around for many years, ECM maturity models are relatively new developments.

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Why is it important?

This study investigates the underlying principles and practical applications by gathering insights that can potentially enhance future advancements. It presents an overview of the origins of maturity models and examines three ECM models created in various regions, while also assessing and contrasting the varying stages and aspects within these models to ascertain their level of maturity.

Perspectives

Maturity models have gained popularity since the 1980s and are now widely recognized as a valuable management tool. These models serve as effective guides for organizations looking to implement efficient processes in specific areas of management. The chapter shows that various maturity models have different naming conventions, varying levels of complexity, and diverse approaches to assessing maturity.

Dr Shadrack Katuu
University of South Africa

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This page is a summary of: A Comparative Assessment of Enterprise Content Management Maturity Models, IGI Global,
DOI: 10.4018/978-1-5225-3628-4.ch005.
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