What is it about?

This chapter examines the progress made in shaping the health policy of the nation and investigates how maturity assessments can be beneficial for achieving the transformation objectives of the public health sector. Currently, South Africa employs two maturity models to gauge its level of development, but this section also explores alternative models that could prove useful.

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Why is it important?

The health sector in South Africa is currently confronted with two significant challenges that require urgent attention: inequity and a deeply-rooted legacy of fragmentation. These challenges pose major obstacles to the efficient delivery of healthcare services across the country. Firstly, inequity persists as a primary concern within the South African health sector. There are notable disparities in access to quality healthcare between different population groups, particularly along socio-economic lines. This disparity limits equal opportunities for individuals from marginalized communities to receive adequate medical treatment and care. Secondly, the issue of fragmentation further exacerbates the inefficiency and effectiveness of South Africa's health system. The legacy of fragmented systems hinders seamless coordination among various stakeholders involved in providing healthcare services and consequently leads to disjointed patient care experiences. Addressing both these challenges is crucial for attaining an inclusive and well-functioning national health system that provides accessible healthcare services for all citizens.

Perspectives

This chapter examines how maturity assessment can be used to evaluate the effectiveness of transformation goals. This is done by analyzing five different models that assess maturity: the Digital Preservation Capability model, eHealth model, Enterprise Content Management model, Health Normative Standards Framework model, and Records Management Capacity Assessment System.

Dr Shadrack Katuu
University of South Africa

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This page is a summary of: Health Information Systems, eHealth Strategy, and the Management of Health Records, IGI Global,
DOI: 10.4018/978-1-5225-2262-1.ch014.
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