The Complex Issue of Measuring KM Performance

Enrico Scarso, Ettore Bolisani, Antonella Padova
  • IGI Global
  • DOI: 10.4018/978-1-60960-054-9.ch010

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http://dx.doi.org/10.4018/978-1-60960-054-9.ch010

The following have contributed to this page: Enrico Scarso and dr ettore bolisani