What is it about?
This study analyzes the motivational factors for ISO 9001 certification in Bulgaria from the internal/external motivations perspective, or the so-called dual model.
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Why is it important?
This research work casts some light on the evolution of quality management in Bulgaria since the end of communism, which can serve as an important foundation for the better understanding of quality management in former communist economies in general and Eastern European states in particular.
Perspectives
Derived from the acute gap between ISO studies in Western and former communist economies, this research work presents one of the first official, international studies in the field of ISO certification in Bulgaria.
Dr. Svetoslav Georgiev
Xi'an Jiaotong-Liverpool University
Read the Original
This page is a summary of: Motivational factors for the adoption of ISO 9001 standards in Eastern Europe: the case of Bulgaria, Journal of Industrial Engineering and Management, July 2015, Omnia Publisher SL,
DOI: 10.3926/jiem.1355.
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