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This page is a summary of: BPM – BUSINESS PROCESS MANAGEMENT COMO PRÁTICA DE GESTÃO EM UMA EMPRESA METALÚRGICA COM ESTRATÉGIA DE PRODUÇÃO ETO – ENGINEER-TO-ORDER, Revista Gestão Industrial, August 2012, Universidade Tecnologica Federal do Parana (UTFPR), DOI: 10.3895/s1808-04482012000200007.
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