What is it about?
Patient satisfaction is a useful measure for providing quality indicators in healthcare services. Concern over the quality of healthcare services in Bangladesh has resulted in a loss of faith in healthcare providers, low utilization of public health facilities, and increased outflows of patients from Bangladesh to hospitals abroad.
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Why is it important?
Such failures can play a powerful role in shaping patients' negative attitudes and dissatisfaction with healthcare service providers and healthcare itself.
Perspectives
Under the circumstances, assessment of the country's quality of health care service has become imperative, in which the patient's voice must begin to play a greater role. A significant portion of the patients in Bangladesh are not satisfied with received care.
Mr. Abdul Kader Mohiuddin
Read the Original
This page is a summary of: Patient Satisfaction: A Healthcare Services Scenario In Bangladesh, The American Journal of Medical Sciences and Pharmaceutical Research, May 2020, The USA Journals,
DOI: 10.37547/tajmspr.v2i05.344.
You can read the full text:
Resources
Factors influencing patients’ satisfaction at different levels of health facilities in Bangladesh: Results from patient exit interviews
Besides, private healthcare facilities, ranging from super-specialized hospitals to community level pharmacies, mushroomed in the last two decades. The government spent 3.5% of the gross domestic product (GDP) on health and most of the healthcare expenditure is from out-of-pocket.
Experience and perceived quality of care of patients and their attendants in a specialized mental hospital in Bangladesh
Bangladesh does not have a formal body for arbitration of complaints against health providers. Hospital or clinic authorities address complaints and disputes independently, without involving the government or legal entities. In addition, there is no human-rights review body to inspect mental health facilities, nor is there a specific mental health authority.
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