What is it about?
The aim of this research is to examine the Coivd-19 impacts on the Human Resource (HR) operation in the Malaysian retail sector, especially in the Klang Valley area. A self-administered online survey was conducted with 330 participants answering. The partial least square approach to structural equation modeling (PLS-SEM) was used to investigate the direct effects of the proposed variables. Besides, the mediation test was used to examine the indirect effects.
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Why is it important?
The findings of the study offer an insight into the factors influencing human capital management and how the retail decision-makers, retailers, retail consultants, and staff should devise anew approach to adjust HR policies in a ‘new normal’ situation. The study adds to the existing knowledge about the effect of Covid-19 on job depression, job anxiety, salaries, and layoffs among retail employees. This study will also provide a source of further research because the area under investigation is new in the current pandemic situation.
Perspectives
As per the best of the researchers' acquaintance, this is one of the few research and the first comprehensive broad sample analysis to investigate 'COVID-19 and HR Retail Operations in Malaysia.
Mr. Md Suliman Hossin
University of Kuala Lumpur
Read the Original
This page is a summary of: The Impact of COVID-19 Outbreak on Human Resource Operation: Empirical Evidence from the Perspective of Malaysian Retail Employees in Klang Valley, International Journal of Organizational Leadership, January 2020, Canadian Institue for Knowledge Development,
DOI: 10.33844/ijol.2020.60513.
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