What is it about?
The aim of social this empirical research was to examine the effect of the use of social media on employees’ job performance and the mediating effect of an organizational structure.
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Why is it important?
The use of social media at work for business purposes can significantly improve both employee and business performance. This research evidences this fact.
Perspectives
Social media drives organizations to decentralization and enable employees make prompt decisions. This in return increases customer satisfaction and business competitive advantage. Therefore, management in organizations should create a structure where social media can also be a part of their business process and help to increase employee job performance.
Dr ALI SUKRU CETINKAYA
Selcuk Universitesi
Read the Original
This page is a summary of: The Effect of Social Media on Employees’ Job Performance: The mediating Role of Organizational Structure, Journal of Organizational Psychology, November 2018, North American Business Press,
DOI: 10.33423/jop.v18i4.88.
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