Leveraging Artificial Intelligence to Achieve Sustainable Public Healthcare Services in Saudi Arabia: A Systematic Literature Review of Critical Success Factors

What is it about?

This review aims to analyze the development and impact of Artificial Intelligence (AI) in the context of Saudi Arabia’s public healthcare system to fulfill Vision 2030 objectives. It is extensively devoted to AI technology deployment relevant to disease management, healthcare delivery, epidemiology, and policy-making. However, its AI is culturally sensitive and ethically grounded in Islam. Based on the PRISMA framework, an SLR evaluated primary academic literature, cases, and practices of Saudi Arabia’s AI implementation in the public healthcare sector. Instead, it categorizes prior research based on how AI can work, the issues it poses, and its implications for the Kingdom’s healthcare system. The Saudi Arabian context analyses show that AI has increased the discreet prediction of diseases, resource management, and monitoring outbreaks during mass congregations such as hajj. Therefore, the study outlines critical areas for defining the potential for artificial intelligence and areas for enhancing digital development to support global healthcare progress. The key themes emerging from the review include Saudi Arabia: (i) the effectiveness of AI with human interaction for sustainable health services; (ii) conditions and quality control to enhance the quality of health care services using AI; (iii) environmental factors as influencing factors for public health care; (iv) Artificial Intelligence, and advanced decision-making technology for Middle Eastern health care systems. For policymakers, healthcare managers, and researchers who will engage with AI innovation, the review proclaims that AI applications should respect the country’s socio-cultural and ethical practices and pave the way for sustainable healthcare provision. More empirical research is needed on the implementation issues with AI, creating culturally appropriate models of AI, and finding new applications of AI to address the increasing demand for healthcare services in Saudi Arabia.

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