What is it about?

The work is based on empathy and holistic care which is an attitude that comes under Patient-centred care (PCC). PCC approach recognizes the patient’ as a whole person, which means rather than only focusing on disease and its management, a healthcare professional should give priority to the overall situation of the patient. Healthcare practitioners should pay attention more comprehensively to his/her patient’s needs and challenges. However, a positive patient-provider relationship is paramount for obtaining the best outcome from treatment.

Featured Image

Why is it important?

Given the lack of literature about the delivery of patient-centred approach in individuals with SCI (especially in developing countries), no validated tool/scale/questionnaire is available in Hindi which can be used in the Indian population to gather data on empathy and holistic care provided by the healthcare professional during their consultation. Consultation and relational empathy (CARE) measure is a validated tool that is based on the comprehensive definition of Empathy, holistic care and patient-centred care. This measure helps find out the patients’ perspective toward his/her consultation with healthcare providers irrespective of their social class/socio-economic status. Therefore, the present work was accomplished with the objective to translate and cross-culturally adapt the CARE measure scale to Hindi. Also, to determine its content validity and reliability so that further research can be done on the Hindi-speaking Spinal Cord Injury population.


The CARE measure scale is well established in the Hindi version and it appears to be valid and reliable enough in the spinal cord injury population. The response rate was favourable, and participants from varied socioeconomic backgrounds contributed significantly to the current study. This indicates that the scale is equally understandable to individuals of various socioeconomic backgrounds. The scale will definitely perform well in the larger sample size of all socioeconomic spectrums.

Meenakshi Mohan
Amity University

Read the Original

This page is a summary of: Cross-cultural translation, adaptation and validation of the consultation and relational empathy (Care) scale into Hindi among spinal cord injury population, Physiotherapy Practice and Research, December 2022, IOS Press, DOI: 10.3233/ppr-210606.
You can read the full text:



The following have contributed to this page