What is it about?
Based on a survey conducted in 2015, this study examines the role of technology use and its effects on transparency, efficiency, and corruption in Mexican local governments from the perspective of citizens.
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Why is it important?
The implementation of information technologies in government could have significant effects on efficiency, transparency, and corruption. However, it is not clear whether and how citizens perceive these effects.
Perspectives
The results indicate that interactions between citizens and municipal governments, supported by technologies, affect citizens’ perception of transparency, efficiency, and corruption. The most impactful technologies identified were websites, social media, and mobile technologies.
Dr David Valle-Cruz
Universidad Autonoma del Estado de Mexico
Read the Original
This page is a summary of: Citizens' perceptions of the impact of information technology use on transparency, efficiency and corruption in local governments, Information Polity, October 2016, IOS Press, DOI: 10.3233/ip-160393.
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