What is it about?
This chapter explores how museums create and share knowledge in the age of artificial intelligence. It shows that while AI helps manage data and improve access, it cannot replace human creativity, critical thinking, and ethical reflection. Using the example of the Muzeum Sztuki in Łódź, the study explains how aesthetic experience—through art, emotion, and interpretation—remains central to understanding and producing knowledge. The text argues for a balanced, human–AI collaboration where technology supports, but never replaces, the curatorial and intellectual depth of museum work.
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Why is it important?
This research highlights the urgent need to balance technological innovation with human creativity and ethical reflection in the cultural sector. As museums increasingly use AI to manage knowledge and engage audiences, this chapter reminds us that true understanding still relies on human interpretation, empathy, and critical thinking. It offers a timely perspective on how cultural institutions can use AI responsibly—preserving intellectual depth and diversity in an age of automation.
Perspectives
As a researcher, I am fascinated by how technology transforms the way we understand and share knowledge. Writing this chapter allowed me to explore the fragile balance between human creativity and artificial intelligence within museums. I believe that while AI can expand access to culture, it is human imagination, ethics, and sensitivity that give knowledge its meaning and emotional depth.
dr Justyna Jolanta Dziedzic
University of Social Sciences in Łódź
Read the Original
This page is a summary of: The Aesthetics of Knowledge: Towards a Deeper Understanding of Epistemological and Humanistic Foundations in Knowledge Production at an AI-Supported Museum, September 2025, De Gruyter,
DOI: 10.30965/9783969753460_007.
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