What is it about?
This study empirically demonstrates that motivational work practices, including employee recognition, incentives, and skill development, significantly boost productivity and performance in privatized airports. Research indicates a strong correlation between these practices and improved operational metrics like passenger handling efficiency and turnaround times, alongside enhanced customer satisfaction. Employees also reported increased job satisfaction and organizational commitment. The study emphasizes aligning motivation strategies with airport goals, noting that employees who feel valued and find meaning in their work exhibit more proactive behaviors. These findings offer critical insights for optimizing performance in the aviation sector, underscoring the transformative power of motivation-driven work cultures.
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Why is it important?
This study is important because it shows how privatized airports can improve their efficiency and effectiveness by adopting work practices that boost employee motivation. Understanding these practices can help airport managers and policymakers make better decisions to enhance overall airport performance.
Perspectives
This study provides valuable insights into the relationship between employee motivation and airport performance post-privatization. It highlights the critical role that effective work practices play in driving productivity and efficiency. By focusing on empirical evidence, the research offers practical recommendations for airport management to implement strategies that can enhance employee motivation, leading to better operational outcomes. This study is particularly relevant as airports worldwide increasingly move towards privatization, and optimizing performance becomes essential for competitiveness and customer satisfaction.
Sawmya Shanmuganathan Shanmuganathan
VIT University
Read the Original
This page is a summary of: Work Practices Mediated By Motivation Enhancing Productivity and Performance of Airports Post-Privatization – An Empirical Evidence, Revista de Gestão Social e Ambiental, April 2024, RGSA- Revista de Gestao Social e Ambiental,
DOI: 10.24857/rgsa.v18n9-015.
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