What is it about?

this study is to study the leadership styles of bank managers and identify the impact of leadership style on bank performance in Sri Lanka. As supplement the studies already done in this line of study, the current study intends to suggest leadership interventions that are highly correlated with bank performance in the Sri Lankan banking sector. Further, the findings will impart the knowledge of leadership literature by way of uncovering the impactful leadership nfor the banking industry in Sri Lanka

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Why is it important?

With the presence of transformational leadership, employee performance is above average. Overall, scores in transformational leadership style were found to be strongly correlated with both measures of employee performance (quality and productivity) and overall performance too. The findings conclude that in the Sri Lankan banking sector, quality and productive employee performance can be achieved mostly through transformational leadership orientations, but transactional leadership also produces better performance. With these findings, it further gives emphasis to the followers’ aspirations about their leaders. Banking staff like bank tellers, customer care staff, back-office staff, credit officers, and relationship officers are able to work with either type of leader. Nevertheless, transformational leaders have more capacity to have an effect on their followers for better performance.

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This page is a summary of: Leaders for the Banking Industry: An investigation on effective leadership., KINERJA, April 2021, Universitas Atma Jaya Yogyakarta,
DOI: 10.24002/kinerja.v25i1.4048.
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