What is it about?

This paper focuses on the role of the Trust Services Criteria (security, availability, processing integrity, confidentiality, and privacy) in creating trust in cloud-based software services. This research will help us understand the role of the Trust Services Criteria in increasing trust in the cloud and in influencing the decision to adopt cloud-based software services.

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This page is a summary of: Trust in Cloud-Based Services: A Framework for Consumer Adoption of Software as a Service, Journal of Information Systems, October 2019, American Accounting Association,
DOI: 10.2308/isys-52626.
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