What is it about?
Government websites are important for providing citizens access to vital public information. However, many government websites are not well-designed, difficult to navigate, even out-of-date, and insufficient in providing information and interactive channels. Based on previous studies, website development often fails because it is oriented toward implementing a mandate without evaluating the website traffic and visitors.
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Why is it important?
The evaluation process of e-government websites is essential for developing the performance and quality of the websites.
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This page is a summary of: Interactive model of government websites based on decision tree analysis and web quality 4.0, Journal of Governance and Regulation, January 2024, Virtus Interpress,
DOI: 10.22495/jgrv13i2siart11.
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