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This page is a summary of: Análise da adoção de normas para a qualidade ISO 9001: um estudo de caso com base no ciclo PDCA na visão dos envolvidos no processo, Navus - Revista de Gestão e Tecnologia, March 2012, Servico Nacional de Aprendizagem Comercial / SENAI SC,
DOI: 10.22279/navus.2012.v2n1.p28-42.55.
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