What is it about?

Management decision-making.

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Why is it important?

Executive, management, and workers knowledges (plural) are examined for compatibility issues common in organizations, but accentuated and made clear by these two well-known examples of organizational failure.

Perspectives

The paper is important for understanding problems in modern organizations, especially public organizations.

Terence Garrett
The University of Texas Rio Grande Valley

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This page is a summary of: Katrina, Rita, Challenger and Columbia: Operationalizing a Knowledge Analytic in NASA and DHS Crises, Public Voices, December 2016, Rutgers University - Newark School of Public Affairs and Administration,
DOI: 10.22140/pv.134.
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