What is it about?
Public participation is easy to say but hard to be implemented genuinely in local government programs/projects, more so in developing countries. One needs a framework/checklist to assess it from time to time. Therefore, this article tried to provide a framework to assess the participation process, through the case of Petaling Jaya smart city, Malaysia.
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Why is it important?
The framework is easy to be used by general citizens/ users. To check whether the participation process is genuine or not, one can follow the simple designated citizen's perspective questions or use the attribute of participation as a checklist.
Perspectives
I hope this article could clear doubts on those eager to seek authentic participation in local government projects/ programs. One definitely needs a written checklist to deal with the officers and political council members. Try it out and feedback to me! Thank you.
Dr. Seng Boon Lim
Universiti Kebangsaan Malaysia
Read the Original
This page is a summary of: PARTICIPATION IN E-GOVERNMENT SERVICES AND SMART CITY PROGRAMS: A CASE STUDY OF MALAYSIAN LOCAL AUTHORITY, PLANNING MALAYSIA, July 2020, Malaysian Institute of Planners,
DOI: 10.21837/pm.v18i13.794.
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